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Account Access Help


I lost my password

If you have lost or forgotten your password you should enter your Login ID in the box below and click the Send New Password link.

My Login ID is: Send New Password

Your new password will be sent to the email address that you provided when you registered on the system.


I lost my Login ID

If you have lost or forgotten your Login ID you should enter your email address in the box below and click the Send My Login ID link. Your email address must be on file in the ECATTS system. If your email address has changed since you registered on ECATTS, see the instructions at the bottom of the page on how to contact ECATTS Technical Support.

My Email address is: Send Login ID

Your Login ID and a new password will be sent to the email address that you provided when you registered on the system.


Contacting ECATTS Technical Support

If you are still having a problem using this system you can email to ECATTS Technical Support.

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